• SA Office: 3a Hibiscus Street, 
  • Durbanville, WC, 7550

Phishing Scams

Dear client

We want to help protect you from scammers that attempt to impersonate RD4A. Remember these important clues so that you can identify scams and keep your account and information safe:

  1. Never feel pressured to give information (such as your credit card number or account password) over the phone, especially if the call was unexpected.
  2. Scammers may try to use calls, texts, and emails to impersonate RD4A client services. If you're ever unsure, it's safest to end the call/chat and reach out directly to customer support through the RD4A app, portal or website.
  3. Never pay over a phone call. RD4A will never ask you to provide payment information, including gift cards (or “verification cards”, as some scammers call them) for products or services over the phone.
  4. Trust RD4A App, Portal and Website. Always go through the RD4A mobile app, portal or website when seeking customer support or when looking to make changes to your account.
  5. Be wary of false urgency. Scammers may try to create a sense of urgency to persuade you to do what they're asking. Be wary any time someone tries to convince you that you must act now.

For more information on how to stay safe online, or to report suspicious communications, visit the RD4A Privacy Policy, which can be found in the menu section at the bottom of the RD4A website.

Sincerely,
RD4A Team


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Created by a team of healthcare and technology experts, RD4A Solutions use cutting-edge technology to connect patients and healthcare providers on a digital platform. It innovatively brings together all the features needed for a quality virtual healthcare experience for both the medical professional and the patient, in a securely encrypted, user-friendly environment.

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