We want to help protect you from scammers that attempt to impersonate RD4A. Remember these important clues so that you can identify scams and keep your account and information safe:
- Never feel pressured to give information (such as your credit card number or account password) over the phone, especially if the call was unexpected.
- Scammers may try to use calls, texts, and emails to impersonate RD4A client services. If you're ever unsure, it's safest to end the call/chat and reach out directly to customer support through the RD4A app, portal or website.
- Never pay over a phone call. RD4A will never ask you to provide payment information, including gift cards (or “verification cards”, as some scammers call them) for products or services over the phone.
- Trust RD4A App, Portal and Website. Always go through the RD4A mobile app, portal or website when seeking customer support or when looking to make changes to your account.
- Be wary of false urgency. Scammers may try to create a sense of urgency to persuade you to do what they're asking. Be wary any time someone tries to convince you that you must act now.